Privacy Policy

1. Introduction

This Privacy Policy explains how OSLOSOFT BİLİŞİM TEKNOLOJİLERİ DANIŞMANLIK HİZMETLERİ LİMİTED ŞİRKETİ ("OsloSOFT", "we", "us" or "our") collects, uses, stores and protects the personal data of users who visit our website. By using our website, you are deemed to have accepted the terms set forth in this Privacy Policy. If you do not accept this policy, please do not use our website.

2. Data Controller

The data controller of your personal data:

3. Information We Collect

3.1. Information You Provide Directly

When you fill out the contact form on our website or contact us via email, we collect the following information:

• Full name
• Email address
• Phone number (optional)
• Company name (optional)
• Message content and request details

3.2. Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address
• Browser type and version
• Operating system
• Pages visited and access times
• Referrer source (referrer URL)
• Location information (country/city level)
• Cookie data

4. Purposes of Information Use

The personal data we collect is used for the following purposes:

• Responding to communication requests and providing support
• Preparing quotes and pricing information
• Providing and improving our services
• Managing customer relationships
• Analyzing and improving website performance
• Fulfilling our legal obligations
• Security and fraud prevention
• Marketing and communication activities (with your explicit consent)

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic.

5.1. Types of Cookies We Use

5.2. Google Analytics

Our website uses Google Analytics. Google Analytics collects information about website usage. The collected information, including IP addresses, is transferred to Google and stored on servers in the USA. For more information, please review Google's privacy policy.

You can control or reject cookies from your browser settings. However, if you reject some cookies, some features of the website may not work properly.

6. Data Sharing and Transfer

We may share your personal data with third parties in the following cases:

• Service providers: With trusted third-party service providers that perform functions such as web hosting, email services, analytics services
• Legal obligations: In accordance with legal processes, court orders or official requests
• Business transfers: In the event of a merger, acquisition or asset sale
• With consent: Other cases where your explicit consent exists

6.1. International Data Transfer

Some of our service providers (e.g. Google Analytics) operate outside Turkey. In such cases, your data may be transferred to countries outside the European Economic Area (EEA). Appropriate security measures are taken in data transfers in accordance with applicable data protection laws.

7. Data Security

We take technical and administrative measures to ensure the security of your personal data:

• Secure data transmission with SSL/TLS encryption
• Secure server infrastructure
• Regular security updates
• Access controls and authorization systems
• Data backup and recovery procedures
• Personnel training and confidentiality agreements

8. Data Retention Period

Your personal data is retained for as long as necessary to achieve the purposes of collection:

• Communication requests: 3 years after completion of transaction
• Customer data: For the duration of the business relationship and 10 years thereafter (as required by tax legislation)
• Analytics data: 26 months (Google Analytics default)
• Log records: 2 years (for security and technical reasons)

When the retention period expires or the purpose of processing ceases to exist, your data will be securely deleted, destroyed or anonymized.

9. Your Rights

You have the following rights regarding your personal data:

• Right to information: Learning which personal data we process
• Right of access: Requesting a copy of your personal data
• Right to rectification: Requesting correction of incorrect or incomplete data
• Right to erasure: Requesting deletion of your data under certain conditions
• Right to restriction of processing: Requesting restriction of data processing in certain cases
• Right to data portability: Obtaining your data in a structured, commonly used and machine-readable format
• Right to object: Objecting to processing based on legitimate interests

10. Third Party Websites

Our website may contain links to third party websites. We are not responsible for the privacy practices of these sites. When you visit third party websites, we recommend that you review the privacy policy of that site.

11. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from persons under the age of 18. If, as a parent or guardian, you believe that your child has provided us with personal information, please contact us.

12. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page and the "Last Updated" date will be revised. In the event of significant changes, we will notify you on our website. We recommend that you review the policy regularly.

13. Contact

If you have any questions or concerns about this Privacy Policy, you can contact us: